Get in touch.
Most profile and account changes are faster inside the app. For everything else, use the form below and we'll route it to the right place.
Common things you can do in the app.
These are usually faster than contacting support.
Report a profile, link, or vouch
Open the profile and choose Report. The form lets you flag a specific link or vouch when needed.
Request a link verification
On the link, choose Request verification and follow the platform-specific steps.
Change visibility or handle
Use Settings to manage public profile access, search visibility, and handle changes.
Delete your account
You can delete your account in Settings. If you're locked out, use the form below.
Have an account? Sign in to manage these from your dashboard.
Send us a message.
Pick the closest topic and we'll route it to the right team. A real person reads every message. We don't use auto-replies.
For urgent safety issues, like impersonation, threats, or scams in progress, email safety [at] cellopack.xyz.
What to expect back.
Reply times vary by topic. Here's what to expect.
- Trust and safety reports: within one business day
- General and other requests: within two to three business days
- Partnerships: within one week