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LegalLast updated May 21, 2026

Copyright Policy (DMCA)

Cellopack respects intellectual property rights and expects users to do the same. This page describes how to submit a copyright takedown notice under the Digital Millennium Copyright Act, what happens after we receive one, and how to submit a counter-notice if your content was removed in error.

On this page
  1. 1.Overview
  2. 2.Filing a notice
  3. 3.Designated agent
  4. 4.After we receive a notice
  5. 5.Counter-notice
  6. 6.Repeat infringers
  7. 7.Misrepresentation
  8. 8.Other IP concerns
  9. 9.Changes
  10. 10.Contact

1. Overview

Cellopack is an online service provider as defined by the Digital Millennium Copyright Act ("DMCA"), 17 U.S.C. § 512. This page describes our procedures for handling notices of claimed copyright infringement involving content available through the Service.

If you believe content on Cellopack infringes your copyright, you may submit a takedown notice as described below. If your content was removed in error or misidentification, you may submit a counter-notice.

This page covers copyright concerns only. For trademark, right-of-publicity, or other intellectual property issues, see the "Other intellectual property concerns" section below.

2. Filing a takedown notice

To submit a takedown notice, send a written communication to our designated agent (see below). To be effective under the DMCA, your notice must include all of the following:

  • A physical or electronic signature of a person authorized to act on behalf of the owner of the copyrighted work that is allegedly infringed
  • Identification of the copyrighted work claimed to have been infringed, or, if multiple works at a single online site are covered by a single notification, a representative list of those works
  • Identification of the material that is claimed to be infringing or to be the subject of infringing activity, and information reasonably sufficient to permit Cellopack to locate the material (a direct URL is most helpful)
  • Information reasonably sufficient to permit us to contact the complaining party, such as an address, telephone number, and email address
  • A statement that the complaining party has a good-faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law
  • A statement that the information in the notification is accurate, and under penalty of perjury, that the complaining party is authorized to act on behalf of the owner of an exclusive right that is allegedly infringed

Notices that do not include all required elements may not be effective. Notices with missing or unclear information may be returned for clarification.

3. Designated agent

Send takedown notices and counter-notices to our designated agent for receipt of notifications of claimed infringement:

DMCA Designated Agent: Cellopack

Name: Copyright Agent, Cellopack LLC
Address: PO Box 33397, Riverside, MO 64168
Email: dmca@cellopack.xyz
Phone: (816) 301-4312

Email is the fastest channel and is preferred. Notices sent through other channels may be delayed in processing.

4. What happens after we receive a notice

After we receive a notice that we believe is effective, we may take steps that include:

  • Removing or disabling access to the material identified in the notice
  • Notifying the user who provided the material of the takedown and a copy of the notice
  • Providing information about how to submit a counter-notice
  • Recording the notice in our internal records for repeat-infringer tracking and dispute resolution

We may also take additional action under our Terms of Service, including restricting the account associated with the removed material if the circumstances warrant.

5. Counter-notice

If you believe content of yours was removed or disabled in error or misidentification, you may submit a counter-notice to our designated agent. To be effective under the DMCA, your counter-notice must include all of the following:

  • Your physical or electronic signature
  • Identification of the material that has been removed or to which access has been disabled, and the location at which the material appeared before it was removed or access to it was disabled
  • A statement under penalty of perjury that you have a good-faith belief that the material was removed or disabled as a result of mistake or misidentification of the material to be removed or disabled
  • Your name, address, and telephone number
  • A statement that you consent to the jurisdiction of the federal district court for the judicial district in which your address is located, or, if your address is outside of the United States, for any judicial district in which Cellopack may be found, and that you will accept service of process from the person who provided the original takedown notice or an agent of that person

If we receive an effective counter-notice, we may forward it to the original complaining party. If the complaining party does not file an action seeking a court order against the user within ten to fourteen business days, we may restore the removed material.

6. Repeat-infringer policy

Cellopack maintains a policy of terminating, in appropriate circumstances, the accounts of users who are repeat infringers of copyright.

We evaluate each situation individually and may consider factors including the number of effective takedown notices associated with an account, the nature of the alleged infringement, the user's response to previous notices, and whether successful counter-notices have been submitted.

7. Misrepresentation

Under Section 512(f) of the DMCA, any person who knowingly materially misrepresents that material is infringing, or that material was removed or disabled by mistake or misidentification, may be liable for damages, including costs and attorneys' fees, incurred by the alleged infringer, the copyright owner, the copyright owner's authorized licensee, or Cellopack as a result of our reliance on that misrepresentation. Do not submit a notice or counter-notice unless you have a good-faith basis for the representations it contains.

8. Other intellectual property concerns

This page covers copyright concerns under the DMCA. For other intellectual property issues, including:

  • Trademark infringement
  • Right of publicity or name and likeness
  • Impersonation that does not involve copyrighted material
  • Trade dress or unfair competition

send a detailed description of the issue, the affected Cellopack URL, and your contact information to safety@cellopack.xyz. We review non-copyright intellectual property concerns under our Terms of Service and our trust-and-safety procedures.

9. Changes to this procedure

We may update this page from time to time.

When we make changes, we will update the "Last updated" date above. The current version of this procedure will be available at cellopack.xyz/dmca. Updates do not affect the validity of notices or counter-notices that were submitted before the change.

10. Contact

Copyright takedown notices and counter-notices: send to our designated agent at dmca@cellopack.xyz.

Other intellectual property concerns: safety@cellopack.xyz.

General questions about this procedure: support@cellopack.xyz.

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